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Senior Network Designer, Network Services, Information Technology

Job ID: 26572

Updated: August 5, 2022

Location: Main Campus

We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Region III.

Position Overview

Network Services within Information Technologies is currently seeking a Full-time Regular Senior Network Designer.

The Network Design role is responsible for well designed, reliable and scalable network systems. This senior technical position works in a team-based unit to design, and plan the introduction of new services, and integrate the changing needs of the business and of IT.

The position reports to the Manager, Network Services and will provide technical development to the overall network services portfolio - in service of the campus community. This position is engaged upon by both IT; as well as faculty and support staff units through the Technology Services Portfolio to provide technical solutions designs. Those in this role will be required to pull upon their deep technical expertise and analytical skills to provide consultative services; resulting in the development of designs that address complex problems.
As Senior Technicians, members of this team will require no direction in order to fulfill their work. Their work will have long lasting impacts to the overall design and stability of the network environment. This role will also provide feedback into the development and improvement of existing policies, processes, and procedures. High stress will be a factor of this job. Those in this position will be required to maintain their certification for their areas of expertise, and will be expected to provide mentorship to less senior members of the team.
The position works 35 hours per week, with normal business hours being 08:30 - 16:30, Monday to Friday.  The position is subject to high stress and requires balancing multiple priorities with tight deadlines.  There may be a requirement for after-hours work, depending on the nature of the projects.  The position will be responsible for holding team members accountable for project tasks despite not having any direct reports. This position is part of the AUPE Collective Bargaining Unit.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Project Design

  • Assume ownership of the network design process from conception through release to production
  • Ensure all network designs are aligned with the IT’s architectural standards and roadmaps
  • Apply strong technical, communication, and customer service skills while working with the business, IT Systems Design, IT Applications Design, and IT Project teams through a variety of business requirements of varying complexity
  • Produce detailed designs outlining the overall integration of complex solutions into existing network systems
  • Produce high level implementation steps through work breakdown structures so that clarity and accountability can be provided to the technical teams during implementing

Technical Project Management/Oversight 

  • Assign project tasks and oversee that they are actioned upon by the network technicians
  • Apply strong problem solving skills and technical decision making to assist in the resolution of technical problems as they arise in projects
  • Provide quality assurance/quality checks throughout the project lifecycle so that technical teams meet the quality and standards through their delivery of tasks

Documentation

  • Responsible for ensuring all documentation is detailed, accurate, timely, and meets the requirements of the stakeholders.  These documents may include, but are not limited to:
    • Consolidated design, showing both logical and physical layout
    • Network build request(s)
    • Release documentation
    • Support documentation, known issues, errors
    • Bill of materials
    • Status reporting where applicable

Technical Expertise and Mentorship 

  • Provide mentorship and training to address technical deficiencies and gaps within the technical team
  • Mentorship should address both short term and long term deficiencies
    • Short term  related to project tasks – ie addressing gaps that may result in project delays or risks to the stability of the system
    • Long term related to roadmap and strategic goals - ie adoption of new technologies
  • Provide feedback towards the creation or modifications of policies, processes, and procedures within the Network Services team
  • Engage with vendors to stay on top of changes in vendor technologies
  • Provide recommendations and feedback to the Network Specialist team related to technology changes and improvements

Qualifications / Requirements:

  • Undergraduate degree in Computer Science or diploma equivalent
  • CCNA and CCNP
  • Palo Alto ACE or Fortinet NSE 3 is an asset
  • 10-15 years of directly relevant experience in a highly complex network environment
  • Expert level knowledge of routing and routing protocols including MPLS and VXLAN
  • Expert level knowledge of IP, TCP, and UDP
  • Expert level knowledge and experience of Ethernet and related technologies
  • Experience with scripting languages and network monitoring and testing tools
  • Working knowledge and experience with Unix and Unix like operating systems
  • Experience configuring and working with various VOIP devices and protocols
  • Experience configuring and working with various CLI device operating systems

Application Deadline: August 19, 2022

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 3 .

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website .

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca .

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ( [email protected] ) and requests for accommodations can be sent to Human Resources ( [email protected] ).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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