Position Overview

This opportunity is currently available for internal applicants only as THERE IS A STRONG INTERNAL CANDIDATE FOR THIS POSITION.

Theatre Services in the Faculty of Arts is currently seeking a Recurring Part-time House Manager.

Reports to the Admin and Front of House Manager.  Supervises part-time student front of house staff (ushers, cashiers, concession staff) during events at University Theatre Services facilities.  The position has a high degree of independence during events. Peak periods of work are October-December and March-June.  Consists primarily of evening and weekend shifts, with some daytime shifts April-June.  Occasional extended shifts and shift work is required.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies
• Sponsor satisfaction - all front of house needs met; any concerns addressed quickly
• Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager
• Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records Audience satisfaction - patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies
• Sponsor satisfaction - all front of house needs met; any concerns addressed quickly
• Staff - relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager
• Administrative - maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records

Qualifications / Requirements:

• Experience as a house manager or a sound knowledge of front of house procedures
• Strong supervisory, communication and customer service skills
• Flexibility and the ability to function effectively under pressure
• Fine arts background and knowledge of university community are both assets

Application Deadline:  March 31, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the General Job Family, Phase 3.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information visit Careers in the Faculty of Arts 

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.