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Learning Technologies Specialist - Program Innovation, Taylor Institute for Teaching and Learning

Job ID: 22238

Updated: February 19, 2021

Location: Main Campus

Position Overview

The Taylor Institute for Teaching and Learning is currently seeking a Full-time Regular Learning Technologies Specialist - Program Innovation.

The University of Calgary is one of Canada’s top comprehensive research intensive post-secondary learning institutions, with over 34,000 students in 14 faculties, over 2,300 academic staff, and over 3,300 non-academic staff across five campuses. Through their Eyes High vision, the University of Calgary has been fundamentally transformed. They have raised their global profile, enhanced the quality of undergraduate and graduate education, promoted innovation and excellence in scholarly activity, and provided significant returns to the community and economy both locally and beyond. The University’s recently launched Growth through Focus plan builds upon the Eyes High ambitions to strengthen our community in three areas: transdisciplinary scholarship, integration with our community, and future-focused program delivery.

The Taylor Institute for Teaching and Learning is dedicated to strengthening teaching and learning cultures, communities and practices. The Institute supports the teaching development of instructors, promotes high-impact student experiences such as experiential learning, ensures the meaningful integration of learning technologies, and fosters research to better understand and improve student learning.  The Taylor Institute works to facilitate conversations, build communities, link networks, and catalyze a culture of scholarly teaching and learning across the University.

This position reports to the Manager, Learning Technologies in the Taylor Institute for Teaching and Learning, within the Learning Technologies & Design Team.

Position Description

This position is responsible for supporting instructors who are using learning technologies at the University of Calgary, as well as resource development and application administration for institutionally-supported tools including Brightspace, Zoom, YuJa, and Top Hat. Specifically, the position is responsible for supporting and actively participating in course and program development through the Program Innovation Hub within the Office of the Provost and providing consultation, design, and implementation of technologies to effectively implement pedagogical goals. The Program Innovation Hub brings together experts from around campus to provide coordinated support for program development – from ideation to implementation.

The primary focus of this position will be to provide support for and expertise in learning technologies to support UCalgary’s Growth Through Focus plan and the Office of the Provost’s Program Innovation Hub. In this role, they will consult with and support the Program Innovation Team, and colleagues and units across the university to:

  • Support future-focused program delivery across academic disciplines with regard to learning technologies;
  • Provide consultation and expertise in learning technologies for face-to-face, online and blended course design, as well as for modularized learning design (i.e. stackable certificates, micro-credentialing);

They will also collaborate with faculty and staff across the Taylor Institute to:

  • Provide advanced workshops and consultations to enable instructors to effectively use and incorporate learning technologies including university platforms such as Brightspace, Zoom, YuJa, and Top Hat, as well as new platforms that may be adopted;
  • Provide functional and process expertise for learning applications including university platforms such as Brightspace, Zoom, YuJa, and Top Hat, as well as new platforms that may be adopted;
  • Design, develop, deliver, and maintain comprehensive technical training course materials and other print and electronic resources;
  • Remain current in knowledge of learning technologies and practices in higher education;

The LTS has extensive knowledge in the area of learning technologies that support the University’s mission, values, and plans. The position collaborates with and interacts directly with faculty, staff, and administrators across academic and administrative units. They will support a culture of collaboration and respect both within and beyond the TI.

Summary of Key Responsibilities (job functions include but are not limited to):

Consultation, Training and Outreach (60%)

  • Supports and participates in course and program development through the Program Innovation Hub;
  • Conducts advanced workshops and consultation to enable instructors to effectively use and incorporate learning technologies, including Brightspace, Zoom, YuJa, and others;
  • Facilitates both online and face-to-face workshops;
  • Provides consultation for instructors who are using learning technologies, using evidence-based practices;
  • Regularly consults with instructors to document their requirements for learning technologies;
  • Collaborates with instructors to showcase learning technologies innovations;
  • Collaborates with others across the Taylor Institute on special projects;
  • Actively participates in special projects to advance learning technology use and integration across the University of Calgary;
  • Provides consultation and training on special projects as they arise;

Learning Technologies Practice and Leadership (20%):

  • Collaborates with the Taylor Institute, IT and other partners to understand unit and institutional strategic directions and how they relate to learning technologies;
  • Resolves specific and unique end-user issues for specified applications (such as Brightspace, Zoom, YuJa, and others);
  • Provides functional and process expertise for campus learning technologies;
  • Identifies, analyzes and mitigates common user errors and knowledge gaps;
  • Understands and adheres to defined policies and standards;
  • Provides advice and feedback to the Manager, Learning Technologies, regarding the impact of changes to learning technologies based on their knowledge of instructors’ needs;

Innovation and Resource Development (20%)

  • Develops training materials and documentation to support the use of learning technologies for end users;
  • Examines new and emerging learning technologies and applications to support innovation;
  • Evaluates needs and fit of learning technologies to support innovation for face-to-face, online and blended course design, as well as for modularized learning design (i.e. stackable certificates, micro-credentialing);
  • Remains current in knowledge of new and emerging learning technologies and practices in higher education;
  • Actively participates in special projects to advance learning technology use and integration across the University of Calgary;

In addition:

  • The LTS will complete other duties as assigned;
  • Promote a positive culture of teaching and learning excellence in learning technologies;
  • Meets deadlines and maintains a high standard of work produced;
  • Establishes and maintains positive working relationships with the Taylor Institute and IT, as well as across units at the university;
  • Promotes opportunities and services offered through the Taylor Institute to clients;

Qualifications / Requirements:

  • Master’s degree in Education, Learning Sciences, Computer Science, or equivalent;
  • Experience, knowledge and proficiency in a wide range of online learning technologies such as Brightspace, Zoom, YuJa, and Top Hat;
  • Demonstrated ability to integrate technologies to support effective teaching and learning practices in a higher education context, using an evidence-based approach;
  • Relevant experience with workshop design, facilitation and presentation;
  • Positive, team-oriented outlook and willingness to collaborate with all colleagues. This is a highly team-oriented role involving interaction with several cooperating departments, and with exposure to all faculties and units across campus;
  • Demonstrated commitment to achieving team and unit goals;
  • Demonstrated ability to complete project deliverables, with a focus on producing highly effective results that take into account the context of the discipline, course, students and instructors;
  • High degree of flexibility, responsiveness, and professionalism;
  • Sets and/or negotiates priorities and accomplishes assigned tasks within required time to achieve positive results;
  • Ability to express and propose new ideas that add value to the organization;
  • Strong analytical, diagnostic, and problem-solving skills;
  • Demonstrated experience and competence in the areas of consultation with instructors about meaningful implementation and integration of learning technologies to support course design goals;
  • Ability to undertake creative problem solving, innovation, and constructive dialogue with various stakeholders;
  • Excellent written and oral communication skills;
  • Ability to present ideas to a variety of audiences;
  • Ability to effectively prioritize and execute tasks in a rapidly changing work environment;

Application Deadline:  March 5, 2021

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase II.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

 

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